How AI Call Agents Are Used In The Industry
Conversational bookings & FAQ
Give travellers a natural, voice-driven booking. Take reservations for flights, hotels and activities; modify or cancel bookings; update seat assignments and room types; and sync everything to your booking systems and GDS.
24/7 support & real‑time updates
Provide immediate help during delays, cancellations or disruptions. Notify customers of changes, suggest alternative flights or accommodations, process refunds and compensation, travel advisories, and more.
Personalised upselling & loyalty
Recognise returning travellers, reference past itineraries and loyalty tiers, recommend upgrades, travel insurance, seat upgrades or bundled offers. Suggest local activities or car rentals to elevate every trip and drive ancillary revenue.
Hear an AI agent handle a travel booking call
Play a real call handled by AI
Built for Travellers
Provide excellent travel support, 24/7, with multilingual support.
Always On
Travel companies using AnswerBridge see significant reductions in call volume and seasonal hiring costs while increasing booking completion rates and customer satisfaction. Automating routine inquiries gives agents more time for high‑touch service, and travellers enjoy quick, personalised assistance. We stand behind this with a 30‑day satisfaction guarantee—if you’re not delighted, you pay nothing.
Multilingual support
Call volume reduction
Reduction in seasonal hires
Discover the Powerful Features of Our AI Agents
Seamless Integrations
Connect with global distribution systems (GDS) like Amadeus, Sabre and Travelport, plus your booking engine, CRM and payment platforms.
Natural Language & Multilingual
Understand travel jargon—PNR, SSR, loyalty points—and support multiple languages to serve international travellers.
Unlimited Call Capacity
Handle hundreds of calls concurrently, avoiding busy lines during holiday surges.
Customisable voice & knowledge
Create scripts and knowledge bases for your brand; adjust tone, language and prompts with ease.
Secure voice verification
Protect payments, loyalty points and personal details with GDPR-compliant voice authentication and PCI‑compliant gateways.
Scalable & Future-Ready
Whether you’re a small team or a growing enterprise, our AI evolves with your needs and the latest technology.
GDS + Booking Engines & Contact Centre Platforms
Amadeus, Sabre, Travelport, Galileo, Genesys, Five9, NICE, Amazon Connect…
CRMs & Loyalty Platforms + Payments & Fraud Prevention
Salesforce, Oracle CRM, Loyalty management systems, Adyen...
Custom Integrations
Automate any workflow; the possibilities are endless.
How It Works
Real teams. Real calls. Real results.
Anonymised outcomes from clinics, law firms, property, insurance and e-commerce using AnswerBridge.
Results vary based on volume and configuration*
Frequently Asked Questions
Do you want to learn more about us, let’s go the blog page.
