How AI Call Agents Are Used in Retail
24/7 Retail phone concierge
Answer every call with real-time product info and store details. Take phone orders and click-and-collect, sync to POS, and handle order status and returns.
Secure billing & payments
Take deposits or full payments through PCI‑compliant payment gateways. Sensitive information is masked and encrypted for shopper safety.
Personalised support at scale
Recognise returning shoppers, reference past purchases, and suggest complementary items or loyalty perks to lift average order value.
Hear an AI agent handle a retail call.
Play a real call handled completely by AI
Built for Shoppers
Automate smarter with AI voice agents that provide 24/7 pickup, multilingual support, proven to increase customer satisfaction.
Faster Resolutions
Retailers using AnswerBridge report fewer missed calls and significant increases in sales by capturing phone orders and upselling more effectively. AI phone agents provide order status, stock updates and product information in real time, improving customer satisfaction. We back this with a 30‑day money‑back guarantee—if you’re not satisfied, you pay nothing.
Thousands of agents deployed
High call resolution satisfaction
Proven revenue increases
Discover the Powerful Features of Our AI Agents
Seamless integration
Connect with your POS, ERP, CRM and e‑commerce platforms to sync orders, inventory and customer profiles automatically.
Tailored Knowledge Base
Train your agent on product catalogs, sizing guides, return policies and brand tone so it always answers accurately.
Exceptional Customer Ratings
Customers prefer speaking to our AI receptionists — faster responses, lower wait times, and voices rated 8/10 for sounding natural and human-like.
Natural language & multilingual
Understands complex requests and supports multiple languages for global shoppers.
Security & Fraud Controls
Voice verification, step-up SCA and event-level audit logs help deter social-engineering and account-takeover attempts. PCI‑compliant payment gateways.
Insight-Driven Performance
Access call logs, recordings and insights to understand customer needs and improve operations.
POS/ERP & CRMs
Square, Lightspeed, HubSpot, Klaviyo & many more.
E‑commerce
Shopify, Magento, WooCommerce & more.
Custom Integrations
Automate any workflow; the possibilities are endless.
How It Works
Real teams. Real calls. Real results.
Anonymised outcomes from clinics, law firms, property, insurance and e-commerce using AnswerBridge.
Results vary based on volume and configuration*
Frequently Asked Questions
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